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Donations, Rewards & Tax Receipts

FAQ ‒ Donations, Rewards & Tax Receipts

You can donate to event participants by clicking the “Donate Now” button on any page you are visiting.  Once clicked, you will be presented with an option to search for the participant that you would like to donate to.

Yes we do!  For more details, please reach out to corporate@mssociety.ca.

Cheques can be mailed to our MS Society National Office. Please send them to:
MS Society of Canada
500-250 Dundas St. W.
Toronto, ON M5T 2Z5

Be sure to specify which MS Walk you are donating to on the front of the envelope (i.e. Attn: Calgary MS Walk). In order to ensure our records are accurate, please make sure participant and donor details are clearly identified and legible on the Donation Tracking Form.

For cash donations, please reach out to us at walk.finance@mssociety.ca and we will provide you with instruction on how to get your donations to us.

We have disabled the feature of entering offline donations from Fundraising Portals this year to better streamline the post-Walk reconciliation process and get your totals and recognition incentives to you sooner.

We know that participants get excited to see their thermometers grow, and it is a useful tool to encourage your network to donate and get you to your goal. In order to have your thermometer updated, please submit your offline pledges to our office as soon as you receive them.  Once they have been confirmed as received, your thermometer will be updated to reflect your current total.

Cheques can be mailed to our MS Society National Office. Please send them to:
MS Society of Canada
500-250 Dundas St. W.
Toronto, ON M5T 2Z5

Be sure to specify which MS Walk you are donating to on the front of the envelope (i.e. Attn: Calgary MS Walk). In order to ensure our records are accurate, please make sure participant and donor details are clearly identified and legible on the Donation Tracking Form.

For cash donations, please reach out to us at walk.finance@mssociety.ca and we will provide you with instruction on how to get your donations to us.

With the change to our new fundraising system, you can no longer enter offline donations on behalf of someone else using your credit card.  According to CRA regulations, the tax receipt for online donations must be connected to the credit card of the donor, so there is no longer an option to enter separate donor and billing information.

If you have already tried to put through a donation on someone’s behalf using your credit card, please verify that your account information is still correct.  If your account information now shows your donor’s details instead of your own, please reach out to us right away at 1-888-822-8467 or walk@mssociety.ca.

If you receive offline funds (cash/cheques), please send them to us in one of the following ways:

  • Cheques can be mailed to our MS Society National Office. Please send them to:
    MS Society of Canada
    500-250 Dundas St. W.
    Toronto, ON M5T 2Z5

    Be sure to specify which MS Walk you are donating to on the front of the envelope (i.e. Attn: Calgary MS Walk). In order to ensure our records are accurate, please make sure participant and donor details are clearly identified and legible on the Donation Tracking Form.

  • For cash donations, please reach out to us at walk.finance@mssociety.ca and we will provide you with instruction on how to get your donations to us.

All participants who individually raise $150 or more are eligible to receive fundraising rewards.  Please visit our Fundraising Rewards page for the levels and incentive items for the 2022 MS Walk!

A member of the MS Walk team will be in touch to congratulate you for reaching a fundraising milestone and confirm that you’d like to receive your rewards.  You’ll also see an achievement badge added to your Personal Page when you have hit a new fundraising milestone!

All donations received before June 30, 2022 will be counted towards fundraising reward totals.

Please reach out to us at 1-888-822-8467 or walk@mssociety.ca and we will get your items in the mail as soon as possible!
 

For participants who reach the fundraising milestone by April 30, the reward will arrive by MS Walk Day – Sunday, May 29.  Rewards for all other participants will be shipped after event day and depending on location, may take 3-6 weeks to arrive.

For online donations made by credit card, tax receipts are sent out immediately directly to the donor’s email.

For cash or cheque donations, tax receipts will be sent out 6-8 weeks post-event.

Please reach out to us at 1-888-822-8467 or walk@mssociety.ca and we will get a duplicate receipt for you as soon as possible.
 

Call us at 1-888-822-8467 or email walk@mssociety.ca.

I have other questions about MS Walk. Who can I reach out to?  
Thank you for your interest in MS Walk! Our MS Walk team will be happy to answer your questions. Please contact us at 1-888-822-8467 or walk@mssociety.ca.