FAQ ‒ Donations, Rewards & Tax Receipts

You can donate to event participants by clicking the “Donate Now” button on any page you are visiting.  Once clicked, you will be presented with an option to search for the participant that you would like to donate to.

Yes we do! Visit this page to see if your company will match your donation.

For cash or cheque donations, we accept e-transfers and drop offs at your local RBC bank. Please reach out to us at walk.finance@mscanada.ca and we will provide you with instruction on how to get your donations to us. Please make cheques out to MS Canada. 

Cheques can be mailed to our MS Canada National Office. Please send them to: 

MS Canada
500-250 Dundas St. W.
Toronto, ON M5T 2Z5

Be sure to specify which MS Walk you are donating to on the front of the envelope (i.e. Attn : MS Walk – St. Paul), as well please make a note on the memo line on the cheque who the donation is for. In order for our records to be accurate, please ensure participant and donor details are clearly identified and legible on the Donation Tracking Forms. 

Fillable Donation Tracking Form Printable Donation Tracking Form

In DonorDrive, you can enter offline donations (cash or cheque) through your Fundraiser Portal. You can can add these offline donations in the Fundraiser Portal by clicking Add Offline Donation under the Donations tab.

Offline Donations, it will automatically appear on the participant's personal fundraising page, and team page if they are on one. 

Cheques can be mailed to our MS Canada National Office. Please send them to:
MS Canada
500-250 Dundas St. W.
Toronto, ON M5T 2Z5

Be sure to specify which MS Walk you are donating to on the front of the envelope (i.e. Attn: Calgary MS Walk). In order to ensure our records are accurate, please make sure participant and donor details are clearly identified and legible on the Donation Tracking Form.

Fillable Donation Tracking Form Printable Donation Tracking Form

For cash donations, please reach out to us at walk.finance@mscanada.ca and we will provide you with instruction on how to get your donations to us.

Unfortunately, you cannot enter offline donations on behalf of someone else using someone else’s credit card. According to CRA regulations, the tax receipt for online donations must be connected to the credit card of the donor, so there is no longer an option to enter separate donor and billing information.

If you have already tried to put through a donation on someone’s behalf using your credit card, please verify that your account information is still correct.  If your account information now shows your donor’s details instead of your own, please reach out to us right away at 1-888-822-8467 or walk@mscanada.ca.

If you receive offline funds (cash/cheques), please send them to us in one of the following ways:

• Cheques can be mailed to our MS Canada National Office. Please send them to:
  MS Canada
  500-250 Dundas St. W.
  Toronto, ON M5T 2Z5

  Be sure to specify which MS Walk you are donating to on the front of the envelope (i.e. Attn: Calgary MS Walk). In order to ensure our records are accurate, please make sure participant and donor details are clearly identified and legible on the Donation Tracking Form.

  Fillable Donation Tracking Form Printable Donation Tracking Form

• For cash donations, please reach out to us at walk.finance@mscanada.ca and we will provide you with instruction on how to get your donations to us.

All participants who individually raise $150 or more are eligible to receive fundraising rewards.  Please visit our Fundraising Rewards page for the levels and incentive items for MS Walk!

You will receive fundraising milestone emails as you hit your fundraising goals, and you will see a badge added to your Personal Page when you have hit a new level! To claim your rewards, you may pick up your items prior to the event at package pick up, or on the day of your event. If you are a virtual rider, please email your sizing and request to walk@mscanada.ca.

All donations received before June 30 will be counted towards fundraising reward totals.

Please reach out to your coordinator or email us at walk@mscanada.ca and we will get your items in the mail as soon as possible!

For online donations made by credit card, tax receipts are sent out immediately directly to the donor’s email.

For cash or cheque donations, tax receipts will be sent out in December every year.

Please reach out to your local coordinator and they will get a duplicate receipt for you as soon as possible.  

Please reach out to your local coordinator and they will get a duplicate receipt for you as soon as possible.